Policy for Farzinews
Effective Date: [As per User Bought the Product]
At Farzinews, we are committed to providing you with a fun and engaging experience, whether you’re here for our fake news, entertainment, and humor content or shopping for our branded goodies. We want you to be satisfied with your purchase. However, due to the nature of our products, we have a clear and simple returns and refunds policy to help guide you through the process.
Please read the following information carefully before making a purchase.
1. Returns Policy for Goods (Merchandise)
- Eligibility for Returns: We want you to be happy with your Farzinews goodies! If your item is defective, damaged, or not what you ordered, you can return it for a full refund or replacement. Returns will only be accepted under the following conditions:
- The item must be in its original, unused condition.
- The item must be returned within 14 days from the date of delivery.
- The item must be accompanied by the original receipt or proof of purchase.
- Non-Returnable Items: Please note that we do not accept returns on the following items:
- Customized or personalized merchandise (e.g., T-shirts with personalized prints).
- Digital goods, gift cards, or vouchers.
- Return Process: To initiate a return, please contact our customer support team at [Insert Email Address] with the following details:
- Order number
- Item(s) you wish to return
- Reason for the return
- Photographs of the defective or damaged item (if applicable)
Once we receive your request, we will provide you with a return authorization and instructions on how to proceed with returning the item. Return shipping costs are the responsibility of the customer unless the item was defective or we made an error in the order.
2. Refund Policy
- Refund Eligibility: If your returned item meets the criteria above, we will issue a refund for the purchase price of the item. Refunds will be processed using the same payment method you used for the original transaction.
- Processing Time: Refunds are typically processed within 7-10 business days after we receive the returned item or approve the refund request. The refund may take additional time to reflect in your account depending on your bank or payment provider.
- Partial Refunds: If only part of an order is returned, a partial refund will be issued for the value of the returned items. Shipping charges are non-refundable unless we made an error with your order.
- Refunds for Non-Returnable Items: As mentioned earlier, certain items are non-returnable (e.g., customized items, digital products). No refunds will be issued for these items unless they are defective or damaged upon arrival.
3. Cancellations
- Order Cancellation: If you wish to cancel an order, please contact us as soon as possible. We can only cancel orders that have not yet been processed or shipped. Once an order has been dispatched, it cannot be canceled, and you will need to initiate a return after receiving the item.
- Order Modifications: We are unable to modify an order after it has been placed. Please double-check your order details before completing the purchase.
4. Damaged or Defective Goods
If your Farzinews goodies arrive damaged or defective, please follow the return process mentioned above. We will either send you a replacement or offer a full refund, depending on your preference.
In the case of damage during shipping, please notify us within 48 hours of receiving the item, and we will initiate the return process.
5. Exchange Policy
Currently, we do not offer exchanges for items. If you would like a different size or item, please return the original product for a refund and place a new order.
6. Shipping Costs for Returns
- Return Shipping: The cost of returning items is generally the responsibility of the customer unless the product is defective, damaged, or the wrong item was shipped.
- Original Shipping Charges: Shipping charges are non-refundable, except in cases where the item is defective or there was an error in fulfilling your order.
7. Contact Us for Returns & Refunds
If you have any questions or need assistance with a return or refund, our customer support team is here to help! Please reach out to us at:
- Email: contact@farzinews.in
We strive to ensure a smooth and hassle-free shopping experience, and we are happy to assist you with any concerns regarding your order.
Note: Farzinews reserves the right to modify or update this Returns & Refunds Policy at any time. Any changes will be posted on this page, and the updated version will be effective as of the “Effective Date” listed at the top.
By making a purchase on Farzinews, you agree to the terms outlined in this Returns & Refunds Policy. We appreciate your understanding and support as we work to bring fun and entertainment to your doorstep!